Terms of service

ADALILA — Terms of Service

Welcome to ADALILA. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update these terms as needed. Any changes will be published on this page.

2. Products

ADALILA offers jewelry designed to celebrate meaningful connections, personal stories, and the women who shape our lives.

We make every effort to accurately represent our products, including their materials, colors, sizes, and descriptions.

Because some pieces feature natural gemstones, variations in color, pattern, and appearance may occur. These natural characteristics make each piece unique.

3. Pricing and Payments

All prices are displayed in US dollars (USD).

Prices and product availability may change without notice. Applicable taxes and shipping charges will be displayed at checkout.

We reserve the right to correct pricing or product information errors. If an error affects an order, we will contact the customer regarding the available options.

4. Orders

Orders are subject to product availability and payment verification.

We reserve the right to refuse or cancel orders in cases of suspected fraud, inaccurate information, or product unavailability.

If an order is canceled after payment has been collected, a refund will be issued to the original payment method.

5. Shipping

ADALILA currently ships within the United States.

Shipping rates, processing times, and estimated delivery times are described in our Shipping Policy.

Delivery estimates are not guaranteed, and unexpected carrier delays may occur.

6. Returns and Refunds

We offer a 7-day return window from the date of delivery, subject to the conditions outlined in our Return and Refund Policy and applicable law.

Customers are responsible for return shipping costs when returning an item due to a change of mind.

For damaged, defective, or incorrect items, ADALILA will cover the applicable return shipping costs.

Please review our Return and Refund Policy for complete details.

7. Jewelry Care

To preserve the appearance and quality of your jewelry, we recommend following the care instructions provided with your purchase.

Normal wear, accidental damage, and damage caused by improper care are not considered manufacturing defects.

8. Intellectual Property

All original website content, including the ADALILA name, branding, product photography, designs, and written materials, is owned by ADALILA or used with permission.

Unauthorized reproduction or commercial use is prohibited.

9. Limitation of Liability

To the extent permitted by applicable law, ADALILA is not responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms limits any consumer rights or remedies that cannot legally be excluded.

10. Governing Law

These Terms of Service are governed by the applicable laws of the State of New York, United States, without limiting any mandatory consumer protections.